Q. How many people can the room occupy?
A: Maximum of 2 adults and one child under 12 years of age.

Q. Do you offer flexible check in / check out times.
A. Yes if there are sufficient rooms available, we do offer flexible check in / check out times. Book directly with us and enjoy this perk.

Q. Do you allow pets in the hotel?
A: We are sorry but no pets are allowed.

Q. What if I do not have a credit card, can I make my booking?
A: Do reach our reservations department and we are able to place you a booking (except for demand date / peak period) which we will hold the booking until 3pm of the arrival date. After which, the booking will be released.

Q. What if I wish to pay in cash?
A: For non-refundable bookings, a valid credit card must be used to pay at the time of booking. For flexible bookings, we will hold the given credit card for 1 night rental as guarantee. The guest can settle the deposit and rental upon check in by cash.

Q. Can I shorten stay after check in?
A: For non-refundable bookings, no refund for shorten of guest stay. For flexible bookings, a one night charge is applicable.

Q. Can I use my friend’s credit card to make the booking?
A: No, a credit card and valid photo ID MUST be produced at check-in, in the name of the guest that matches the booking.