A true Jem in the Airport is Mr Jai. I misplaced my passport in the airport and Mr Jai helped me with a blink of an eye by calming down to calling the airport authorities lodging a report on behalf of me. What surprised me was he calling me late night after his office hours to update me of the possibilities of finding my passport. Before checking out I was able to self collect my passport with a specific case ID. Mr Jai is amazing and I am very happy. It was a emotional moment for me to have received help from a person whom I did not know before. Thank you very very much.
We came back and Mr Jai gave us a good room to chill and relax. He is always warm and a pleasant person to look forward too. Was always there to help us. Hope all the staff are as caring as him. A man who keeps up to his words and promises. Thank you Jai for all the help.
We found this gem on our first visit to Singapore last Sep and returned twice this fall. Yes this rooms are small but at this price point you can’t expect a palace! It’s outside the main tourist area but has great transit, restaurants and shopping nearby. The front desk staff are so helpful and the room is spotless. Good value for this lovely but pricey city!
We stayed in this hotel in August 2019 for 4 nights. The location of the hotel is good, very near to Mustafa Shopping Centre in the Little India area. City Square Mall is also nearby. The rooms are clean, albeit a bit cramped; even the better rooms barely had any extra space. The breakfast spread was good, plenty of items for us vegetarians. The staff is friendly and courteous.
Would take this opportunity to thank Mr Jai and team for the wonderful stay At Aqueen Hotel. Mr Jai was helpful,amazing,fast and efficient. We are glad to have met you during our stay. The hotel is located near the junction of jalan besar which makes it easier to walk around and shop. Loved the curry rice opposite the hotel.
Mr Jai never failed to attend to my needs. Repeated customer to this hotel. I am very happy to be home thanks to Mr Jai. Mr Jai and team are very consistent and good. Excellent knowledge of the business. Will visit again. My number 1 choice for hotel stay At AQUEEN HOTEL JALAN BESAR
Very friendly staff Mr Jai! Assisted us on our staycation. Acknowledged me by greeting upon check-in. Overall the room was ideal for 2 . Location of hotel is good near city square and Mustafa mall. Thank you Mr Jai for the free upgrade and assistance once again.
Thanks to Mr.Jai very helpful guy and cordial. You should prefer this hotel over others. I will surely recommend this to everyone especially solo travellers. Again, thanks to Mr. Jai for his hospitality.
Continued my stay here at Aqueen hotels jalan besar after checking out from another hotel as it was nearer to little India and malls. Highly recommended boutique hotel with excellent staffs onboard. Special mention to Mr Jai whom I should not say much about after reading all his 5* reviews for the hotel. Thank you Mr Jai and team for the wonderful experience. He was very jovial and assisted us with many informations despite multi tasking at the housekeeping and reception. He created a real good environment for my family and myself.I asked him why does he commit to both task (witnessing him a few times making up my room and meeting him at the reception thereafter) at one go and he replied he was on a course and had to fulfill certain requirements. Most hotels this days does not train staff to multi task in different roles but I'm surprised Aqueen does it. Which portrays the importance of guest needs to be fulfilled by all staff in every aspects. Good luck on your course Mr jai and thank you to you and your team.
I would like to appreciate Mr Jai. He was so helpful in my check in. My booking was cancelled by my agent. I didn't know till i reach there. But Mr Jai helped me by giving a good rate. And he also helped me by giving me ideas where to go n places to visit. He also helped on my traveling. I really felt i was in good hands. I never had a staff helping me to this extent. Mr Jai keep up the good work and attitude.
Thank you Mr Jai for the services rendered during our stay 3days 2 nights. Friendly and responsible enough to take risk for the guest like our case. He helped to call the airport for our lost item and getting it for us ready for collection upon our departure. Truly blessed to meet him and got him. Aqueen should employ more staff like him which is efficient and responsible up to the extent of tackling issues which doesn't concern the hotel. Thank you Mr Jai for the help and making our day from sad to happy. God bless you.
Special thanks to Mr.Jai for assisting us in the booking of our rooms and being very friendly and giving us tips on nearby local eateries .will definitely visit again + recommend my family and friends.
Best and the best Thank you to Aqueen Staff Mr Jai for accommodating all my request even though they were not obligated too. The young man Mr Jai, I am amazed that he was trying to accommodate guest request despite being busy, well detailed and dedicated to his job scope. A true Jem of the hotel.
The place location is perfect and easy to get food. Staff Mr Jai was friendly and knowledgeable. He gave us some ideas of what we can do around there and recommend us some eatery. I felt happy that I met Mr Jai and thanks to him, It was perfect trip for me and family.
This hotel is very strategically located. Very close to lil india but very clean and singaporean. Good clean rooms. not big but in singapore they dont get bigger than this. very friendly staff. everything is walking distance. a big mall, the metro train station. very nice place and supportive staff.
We were amazed at the way Mr Jai identified us upon our arrival to the hotel mentioning our name with a greeting. We were very hesitant prior to check in 1. Because we have never stayed at a 3star hotel. We preferred more privacy but Mr Jai eased away all our worries from registering us to giving all the necessary information a traveller would want to be aware of. This man here listens to understand and not like many others these days listening only to reply. They have a handful of staff but all were friendly. Houskeeping staffs always on the go here. Highly Recommend this hotel even though being located at a busy junction you are assured to get all the privacy in your rooms(request for back view rooms). Many cafes nearby with 24hour shopping mall. Shop till you drop!
This property is centrally located around the Little India area. It has City Square Mall and Mustafa at walking distance of less than 5 mins. The closest MRT station is also at about 5 mins walking distance. Convenient Store is located within 2 mins of walk. The rooms are relatively small but with all basic amenities. The breakfast is above average and good service. The hotel is located on the main road itself and is extremely convenient and is at about 20 mins driving distance from the airport.
A true Jem in the Airport is Mr Jai. I misplaced my passport in the airport and Mr Jai helped me with a blink of an eye by calming down to calling the airport authorities lodging a report on behalf of me. What surprised me was he calling me late night after his office hours to update me of the possibilities of finding my passport. Before checking out I was able to self collect my passport with a specific case ID. Mr Jai is amazing and I am very happy. It was a emotional moment for me to have received help from a person whom I did not know before. Thank you very very much.
We came back and Mr Jai gave us a good room to chill and relax. He is always warm and a pleasant person to look forward too. Was always there to help us. Hope all the staff are as caring as him. A man who keeps up to his words and promises. Thank you Jai for all the help.
We found this gem on our first visit to Singapore last Sep and returned twice this fall. Yes this rooms are small but at this price point you can’t expect a palace! It’s outside the main tourist area but has great transit, restaurants and shopping nearby. The front desk staff are so helpful and the room is spotless. Good value for this lovely but pricey city!
We stayed in this hotel in August 2019 for 4 nights. The location of the hotel is good, very near to Mustafa Shopping Centre in the Little India area. City Square Mall is also nearby. The rooms are clean, albeit a bit cramped; even the better rooms barely had any extra space. The breakfast spread was good, plenty of items for us vegetarians. The staff is friendly and courteous.
Would take this opportunity to thank Mr Jai and team for the wonderful stay At Aqueen Hotel. Mr Jai was helpful,amazing,fast and efficient. We are glad to have met you during our stay. The hotel is located near the junction of jalan besar which makes it easier to walk around and shop. Loved the curry rice opposite the hotel.
Mr Jai never failed to attend to my needs. Repeated customer to this hotel. I am very happy to be home thanks to Mr Jai. Mr Jai and team are very consistent and good. Excellent knowledge of the business. Will visit again. My number 1 choice for hotel stay At AQUEEN HOTEL JALAN BESAR
Very friendly staff Mr Jai! Assisted us on our staycation. Acknowledged me by greeting upon check-in. Overall the room was ideal for 2 . Location of hotel is good near city square and Mustafa mall. Thank you Mr Jai for the free upgrade and assistance once again.
Thanks to Mr.Jai very helpful guy and cordial. You should prefer this hotel over others. I will surely recommend this to everyone especially solo travellers. Again, thanks to Mr. Jai for his hospitality.
Continued my stay here at Aqueen hotels jalan besar after checking out from another hotel as it was nearer to little India and malls. Highly recommended boutique hotel with excellent staffs onboard. Special mention to Mr Jai whom I should not say much about after reading all his 5* reviews for the hotel. Thank you Mr Jai and team for the wonderful experience. He was very jovial and assisted us with many informations despite multi tasking at the housekeeping and reception. He created a real good environment for my family and myself.I asked him why does he commit to both task (witnessing him a few times making up my room and meeting him at the reception thereafter) at one go and he replied he was on a course and had to fulfill certain requirements. Most hotels this days does not train staff to multi task in different roles but I'm surprised Aqueen does it. Which portrays the importance of guest needs to be fulfilled by all staff in every aspects. Good luck on your course Mr jai and thank you to you and your team.
I would like to appreciate Mr Jai. He was so helpful in my check in. My booking was cancelled by my agent. I didn't know till i reach there. But Mr Jai helped me by giving a good rate. And he also helped me by giving me ideas where to go n places to visit. He also helped on my traveling. I really felt i was in good hands. I never had a staff helping me to this extent. Mr Jai keep up the good work and attitude.
Thank you Mr Jai for the services rendered during our stay 3days 2 nights. Friendly and responsible enough to take risk for the guest like our case. He helped to call the airport for our lost item and getting it for us ready for collection upon our departure. Truly blessed to meet him and got him. Aqueen should employ more staff like him which is efficient and responsible up to the extent of tackling issues which doesn't concern the hotel. Thank you Mr Jai for the help and making our day from sad to happy. God bless you.
Special thanks to Mr.Jai for assisting us in the booking of our rooms and being very friendly and giving us tips on nearby local eateries .will definitely visit again + recommend my family and friends.
Best and the best Thank you to Aqueen Staff Mr Jai for accommodating all my request even though they were not obligated too. The young man Mr Jai, I am amazed that he was trying to accommodate guest request despite being busy, well detailed and dedicated to his job scope. A true Jem of the hotel.
The place location is perfect and easy to get food. Staff Mr Jai was friendly and knowledgeable. He gave us some ideas of what we can do around there and recommend us some eatery. I felt happy that I met Mr Jai and thanks to him, It was perfect trip for me and family.
This hotel is very strategically located. Very close to lil india but very clean and singaporean. Good clean rooms. not big but in singapore they dont get bigger than this. very friendly staff. everything is walking distance. a big mall, the metro train station. very nice place and supportive staff.
We were amazed at the way Mr Jai identified us upon our arrival to the hotel mentioning our name with a greeting. We were very hesitant prior to check in 1. Because we have never stayed at a 3star hotel. We preferred more privacy but Mr Jai eased away all our worries from registering us to giving all the necessary information a traveller would want to be aware of. This man here listens to understand and not like many others these days listening only to reply. They have a handful of staff but all were friendly. Houskeeping staffs always on the go here. Highly Recommend this hotel even though being located at a busy junction you are assured to get all the privacy in your rooms(request for back view rooms). Many cafes nearby with 24hour shopping mall. Shop till you drop!
This property is centrally located around the Little India area. It has City Square Mall and Mustafa at walking distance of less than 5 mins. The closest MRT station is also at about 5 mins walking distance. Convenient Store is located within 2 mins of walk. The rooms are relatively small but with all basic amenities. The breakfast is above average and good service. The hotel is located on the main road itself and is extremely convenient and is at about 20 mins driving distance from the airport.
