I would like to appreciate Mr Jai. He was so helpful in my check in. My booking was cancelled by my agent. I didn't know till i reach there. But Mr Jai helped me by giving a good rate. And he also helped me by giving me ideas where to go n places to visit. He also helped on my traveling. I really felt i was in good hands. I never had a staff helping me to this extent.Mr Jai keep up the good work and attitude.
Thank you Mr Jai for the services rendered during our stay 3days 2 nights. Friendly and responsible enough to take risk for the guest like our case. He helped to call the airport for our lost item and getting it for us ready for collection upon our departure. Truly blessed to meet him and got him. Aqueen should employ more staff like him which is efficient and responsible up to the extent of tackling issues which doesn't concern the hotel. Thank you Mr Jai for the help and making our day from sad to happy. God bless you.
Special thanks to Mr.Jai for assisting us in the booking of our rooms and being very friendly and giving us tips on nearby local eateries .will definitely visit again + recommend my family and friends.
Best and the best Thank you to Aqueen Staff Mr Jai for accommodating all my request even though they were not obligated too. The young man Mr Jai, I am amazed that he was trying to accommodate guest request despite being busy, well detailed and dedicated to his job scope. A true Jem of the hotel.
The place location is perfect and easy to get food. Staff Mr Jai was friendly and knowledgeable. He gave us some ideas of what we can do around there and recommend us some eatery. I felt happy that I met Mr Jai and thanks to him, It was perfect trip for me and family.
This hotel is very strategically located. Very close to lil india but very clean and singaporean. Good clean rooms. not big but in singapore they dont get bigger than this. very friendly staff. everything is walking distance. a big mall, the metro train station. very nice place and supportive staff.
We were amazed at the way Mr Jai identified us upon our arrival to the hotel mentioning our name with a greeting. We were very hesitant prior to check in 1. Because we have never stayed at a 3star hotel, 2.We preferred more privacy but Mr Jai eased away all our worries from registering us to giving all the necessary information a traveller would want to be aware of. This man here listens to understand and not like many others these days listening only to reply.They have a handful of staff but all were friendly.Houskeeping staffs always on the go here. Highly Recommend this hotel even though being located at a busy junction you are assured to get all the privacy in your rooms(request for back view rooms). Many cafes nearby with 24hour shopping mall. Shop till you drop!
This property is centrally located around the Little India area. It has City Square Mall and Mustafa at walking distance of less than 5 mins. The closest MRT station is also at about 5 mins walking distance. Convenient Store is located within 2 mins of walk. The rooms are relatively small but with all basic amenities. The breakfast is above average and good service. The hotel is located on the main road itself and is extremely convenient and is at about 20 mins driving distance from the airport.
The most OUTSTANDING service by the officer. Since this was the Recommended hotel for my training, I was apprensive but boy was I suprised.the hotel was only 7 stories high which I liked and well trained staff Mr jai was devoted to serve each guest as I witnessed prior to my turn.This young men here did the best he could by giving a early check in for me and what more? Outstanding customer service skills provided.The hotel deserves more revenue and fame. The stay was Worth all my money!
Although rooms are not of a big size their people are kind and friendly. Thank u to Mr Jai and team for the best service any guest could get. From the registration to our late check out everything was perfectly done.
The hotel is Conveniently located at jalan besar along Kitchener road. Shops and malls a stone throw away from the hotel.The true diamond of the hotel was their staff jai.He was very tactful during our registration, excellent speed.Overall most of their staffs were very good but jai was very commendable on his service skills. Usually employees tends to forget there's a guest right in front of them while attending to other duties and tends to rush the process of registrations but we were astonished with his dedication towards his job and guest.I Recommend this hotel for any staycation/vacation.
The hotel is located conveniently at the junction of jalan besar just nearby Mustafa Centre and other hotels. Nevertheless this is the far most hotel I have stayed regularly for 3 star rating with best customer service. Most of the in room facilities are in working condition. The young Indian man Mr Jai always quote me the best rate for my last minute bookings. Somehow rather he will sincerly Help me at all times. Thanks for the help always bro! Great service bro!!!!! Stayed a few days ago recently again. There is carpark access but limited. Do call in advance to avoid disappointment as they are fully booked usually.
Very satisfied with the hotel and the way of service from all the staff. Special mention to guest relation Jai who greeted us despite manning the service counter alone with a smile and smooth registration.We felt like a Queen at AQUEEN hotel.We will be back for the new year.
We arrived early. Fortunately rooms were available and Jai Receptionist gave us a room. I had a additional room which agent didn't mention in the booking but the staff helped to coordinate with agent and everything was hassle free for us. Location was good. Mustafa Market nearby with City Mall. Houskeeping staff were generous with water bottles. The staffs here are truly an asset. Thank you so very much!
This hotel is located at Jalan Besar which is near to Little India, where you can find Mustafa center. Moreover, all attractions can be accessible within 20-25 mins at max time.. For those who coming from India, can find a lot of Indian Restaurants in walkable distance. The City Square mall is very close to this hotel which takes 5 mins walk, where you can find DAISO($2 Shop). Overall I had a good trip without compromising the comfortness.
Small clean rooms , very clean toilets, decent wifi and very good location.The price is spot on. The staff is very courteous and polite and non intrusive. The location is quite near to both Jalan Besar & Farrer park MRT stations. There is a shopping mall nearby. The place is extremely near to Syed Alvi road which has a plethora of decent Indian restaurants. Extremely good choice for vegan / vegetarian travellers.
I would like to appreciate Mr Jai. He was so helpful in my check in. My booking was cancelled by my agent. I didn't know till i reach there. But Mr Jai helped me by giving a good rate. And he also helped me by giving me ideas where to go n places to visit. He also helped on my traveling. I really felt i was in good hands. I never had a staff helping me to this extent.Mr Jai keep up the good work and attitude.
Thank you Mr Jai for the services rendered during our stay 3days 2 nights. Friendly and responsible enough to take risk for the guest like our case. He helped to call the airport for our lost item and getting it for us ready for collection upon our departure. Truly blessed to meet him and got him. Aqueen should employ more staff like him which is efficient and responsible up to the extent of tackling issues which doesn't concern the hotel. Thank you Mr Jai for the help and making our day from sad to happy. God bless you.
Special thanks to Mr.Jai for assisting us in the booking of our rooms and being very friendly and giving us tips on nearby local eateries .will definitely visit again + recommend my family and friends.
Best and the best Thank you to Aqueen Staff Mr Jai for accommodating all my request even though they were not obligated too. The young man Mr Jai, I am amazed that he was trying to accommodate guest request despite being busy, well detailed and dedicated to his job scope. A true Jem of the hotel.
The place location is perfect and easy to get food. Staff Mr Jai was friendly and knowledgeable. He gave us some ideas of what we can do around there and recommend us some eatery. I felt happy that I met Mr Jai and thanks to him, It was perfect trip for me and family.
This hotel is very strategically located. Very close to lil india but very clean and singaporean. Good clean rooms. not big but in singapore they dont get bigger than this. very friendly staff. everything is walking distance. a big mall, the metro train station. very nice place and supportive staff.
We were amazed at the way Mr Jai identified us upon our arrival to the hotel mentioning our name with a greeting. We were very hesitant prior to check in 1. Because we have never stayed at a 3star hotel, 2.We preferred more privacy but Mr Jai eased away all our worries from registering us to giving all the necessary information a traveller would want to be aware of. This man here listens to understand and not like many others these days listening only to reply.They have a handful of staff but all were friendly.Houskeeping staffs always on the go here. Highly Recommend this hotel even though being located at a busy junction you are assured to get all the privacy in your rooms(request for back view rooms). Many cafes nearby with 24hour shopping mall. Shop till you drop!
This property is centrally located around the Little India area. It has City Square Mall and Mustafa at walking distance of less than 5 mins. The closest MRT station is also at about 5 mins walking distance. Convenient Store is located within 2 mins of walk. The rooms are relatively small but with all basic amenities. The breakfast is above average and good service. The hotel is located on the main road itself and is extremely convenient and is at about 20 mins driving distance from the airport.
The most OUTSTANDING service by the officer. Since this was the Recommended hotel for my training, I was apprensive but boy was I suprised.the hotel was only 7 stories high which I liked and well trained staff Mr jai was devoted to serve each guest as I witnessed prior to my turn.This young men here did the best he could by giving a early check in for me and what more? Outstanding customer service skills provided.The hotel deserves more revenue and fame. The stay was Worth all my money!
Although rooms are not of a big size their people are kind and friendly. Thank u to Mr Jai and team for the best service any guest could get. From the registration to our late check out everything was perfectly done.
The hotel is Conveniently located at jalan besar along Kitchener road. Shops and malls a stone throw away from the hotel.The true diamond of the hotel was their staff jai.He was very tactful during our registration, excellent speed.Overall most of their staffs were very good but jai was very commendable on his service skills. Usually employees tends to forget there's a guest right in front of them while attending to other duties and tends to rush the process of registrations but we were astonished with his dedication towards his job and guest.I Recommend this hotel for any staycation/vacation.
The hotel is located conveniently at the junction of jalan besar just nearby Mustafa Centre and other hotels. Nevertheless this is the far most hotel I have stayed regularly for 3 star rating with best customer service. Most of the in room facilities are in working condition. The young Indian man Mr Jai always quote me the best rate for my last minute bookings. Somehow rather he will sincerly Help me at all times. Thanks for the help always bro! Great service bro!!!!! Stayed a few days ago recently again. There is carpark access but limited. Do call in advance to avoid disappointment as they are fully booked usually.
Very satisfied with the hotel and the way of service from all the staff. Special mention to guest relation Jai who greeted us despite manning the service counter alone with a smile and smooth registration.We felt like a Queen at AQUEEN hotel.We will be back for the new year.
We arrived early. Fortunately rooms were available and Jai Receptionist gave us a room. I had a additional room which agent didn't mention in the booking but the staff helped to coordinate with agent and everything was hassle free for us. Location was good. Mustafa Market nearby with City Mall. Houskeeping staff were generous with water bottles. The staffs here are truly an asset. Thank you so very much!
This hotel is located at Jalan Besar which is near to Little India, where you can find Mustafa center. Moreover, all attractions can be accessible within 20-25 mins at max time.. For those who coming from India, can find a lot of Indian Restaurants in walkable distance. The City Square mall is very close to this hotel which takes 5 mins walk, where you can find DAISO($2 Shop). Overall I had a good trip without compromising the comfortness.
Small clean rooms , very clean toilets, decent wifi and very good location.The price is spot on. The staff is very courteous and polite and non intrusive. The location is quite near to both Jalan Besar & Farrer park MRT stations. There is a shopping mall nearby. The place is extremely near to Syed Alvi road which has a plethora of decent Indian restaurants. Extremely good choice for vegan / vegetarian travellers.
