The hotel was centrally located and it was very close to Mustaffa and nearby shopping destinations. The room offered to us was located on the top floor and was equipped with all the necessary amenities and the view was quite impressive. Unlike other rooms in Singapore hotels, it was quite spacious and was certainly a big Value for money.
We tried the western set lunch at $9.90++ per pax and were not disappointed. Generous piece of grilled chicken with yummy coleslaw, mashed potatoes or wedges. With free soup, soft drink, coffee and ice cream. Can’t go wrong. Tasty and economical. Great service from Patricia too. Commendation to the chef too!
First time to singapore with a great hotel to begin our stay with! Hotel check in was fast and efficient. Mr Jai and team accommodated all our special request. Mr Jai was went beyond the call of duty to prepare goodies for my son. we thank you for making our stay a great one!!
Rooms are small but sufficient esp when you are going on a vacation and spending more time out rather than in the hotel rooms. Staff is very accommodating, great shopping places and restaurants close by.
A true Jem in the Airport is Mr Jai. I misplaced my passport in the airport and Mr Jai helped me with a blink of an eye by calming down to calling the airport authorities lodging a report on behalf of me. What surprised me was he calling me late night after his office hours to update me of the possibilities of finding my passport. Before checking out I was able to self collect my passport with a specific case ID. Mr Jai is amazing and I am very happy. It was a emotional moment for me to have received help from a person whom I did not know before. Thank you very very much.
We came back and Mr Jai gave us a good room to chill and relax. He is always warm and a pleasant person to look forward too. Was always there to help us. Hope all the staff are as caring as him. A man who keeps up to his words and promises. Thank you Jai for all the help.
We found this gem on our first visit to Singapore last Sep and returned twice this fall. Yes this rooms are small but at this price point you can’t expect a palace! It’s outside the main tourist area but has great transit, restaurants and shopping nearby. The front desk staff are so helpful and the room is spotless. Good value for this lovely but pricey city!
We stayed in this hotel in August 2019 for 4 nights. The location of the hotel is good, very near to Mustafa Shopping Centre in the Little India area. City Square Mall is also nearby. The rooms are clean, albeit a bit cramped; even the better rooms barely had any extra space. The breakfast spread was good, plenty of items for us vegetarians. The staff is friendly and courteous.
Would take this opportunity to thank Mr Jai and team for the wonderful stay At Aqueen Hotel. Mr Jai was helpful,amazing,fast and efficient. We are glad to have met you during our stay. The hotel is located near the junction of jalan besar which makes it easier to walk around and shop. Loved the curry rice opposite the hotel.
Mr Jai never failed to attend to my needs. Repeated customer to this hotel. I am very happy to be home thanks to Mr Jai. Mr Jai and team are very consistent and good. Excellent knowledge of the business. Will visit again. My number 1 choice for hotel stay At AQUEEN HOTEL JALAN BESAR
Very friendly staff Mr Jai! Assisted us on our staycation. Acknowledged me by greeting upon check-in. Overall the room was ideal for 2 . Location of hotel is good near city square and Mustafa mall. Thank you Mr Jai for the free upgrade and assistance once again.
Thanks to Mr.Jai very helpful guy and cordial. You should prefer this hotel over others. I will surely recommend this to everyone especially solo travellers. Again, thanks to Mr. Jai for his hospitality.
I would like to appreciate Mr Jai. He was so helpful in my check in. My booking was cancelled by my agent. I didn't know till i reach there. But Mr Jai helped me by giving a good rate. And he also helped me by giving me ideas where to go n places to visit. He also helped on my traveling. I really felt i was in good hands. I never had a staff helping me to this extent. Mr Jai keep up the good work and attitude.
Thank you Mr Jai for the services rendered during our stay 3days 2 nights. Friendly and responsible enough to take risk for the guest like our case. He helped to call the airport for our lost item and getting it for us ready for collection upon our departure. Truly blessed to meet him and got him. Aqueen should employ more staff like him which is efficient and responsible up to the extent of tackling issues which doesn't concern the hotel. Thank you Mr Jai for the help and making our day from sad to happy. God bless you.
The hotel was centrally located and it was very close to Mustaffa and nearby shopping destinations. The room offered to us was located on the top floor and was equipped with all the necessary amenities and the view was quite impressive. Unlike other rooms in Singapore hotels, it was quite spacious and was certainly a big Value for money.
We tried the western set lunch at $9.90++ per pax and were not disappointed. Generous piece of grilled chicken with yummy coleslaw, mashed potatoes or wedges. With free soup, soft drink, coffee and ice cream. Can’t go wrong. Tasty and economical. Great service from Patricia too. Commendation to the chef too!
First time to singapore with a great hotel to begin our stay with! Hotel check in was fast and efficient. Mr Jai and team accommodated all our special request. Mr Jai was went beyond the call of duty to prepare goodies for my son. we thank you for making our stay a great one!!
Rooms are small but sufficient esp when you are going on a vacation and spending more time out rather than in the hotel rooms. Staff is very accommodating, great shopping places and restaurants close by.
A true Jem in the Airport is Mr Jai. I misplaced my passport in the airport and Mr Jai helped me with a blink of an eye by calming down to calling the airport authorities lodging a report on behalf of me. What surprised me was he calling me late night after his office hours to update me of the possibilities of finding my passport. Before checking out I was able to self collect my passport with a specific case ID. Mr Jai is amazing and I am very happy. It was a emotional moment for me to have received help from a person whom I did not know before. Thank you very very much.
We came back and Mr Jai gave us a good room to chill and relax. He is always warm and a pleasant person to look forward too. Was always there to help us. Hope all the staff are as caring as him. A man who keeps up to his words and promises. Thank you Jai for all the help.
We found this gem on our first visit to Singapore last Sep and returned twice this fall. Yes this rooms are small but at this price point you can’t expect a palace! It’s outside the main tourist area but has great transit, restaurants and shopping nearby. The front desk staff are so helpful and the room is spotless. Good value for this lovely but pricey city!
We stayed in this hotel in August 2019 for 4 nights. The location of the hotel is good, very near to Mustafa Shopping Centre in the Little India area. City Square Mall is also nearby. The rooms are clean, albeit a bit cramped; even the better rooms barely had any extra space. The breakfast spread was good, plenty of items for us vegetarians. The staff is friendly and courteous.
Would take this opportunity to thank Mr Jai and team for the wonderful stay At Aqueen Hotel. Mr Jai was helpful,amazing,fast and efficient. We are glad to have met you during our stay. The hotel is located near the junction of jalan besar which makes it easier to walk around and shop. Loved the curry rice opposite the hotel.
Mr Jai never failed to attend to my needs. Repeated customer to this hotel. I am very happy to be home thanks to Mr Jai. Mr Jai and team are very consistent and good. Excellent knowledge of the business. Will visit again. My number 1 choice for hotel stay At AQUEEN HOTEL JALAN BESAR
Very friendly staff Mr Jai! Assisted us on our staycation. Acknowledged me by greeting upon check-in. Overall the room was ideal for 2 . Location of hotel is good near city square and Mustafa mall. Thank you Mr Jai for the free upgrade and assistance once again.
Thanks to Mr.Jai very helpful guy and cordial. You should prefer this hotel over others. I will surely recommend this to everyone especially solo travellers. Again, thanks to Mr. Jai for his hospitality.
I would like to appreciate Mr Jai. He was so helpful in my check in. My booking was cancelled by my agent. I didn't know till i reach there. But Mr Jai helped me by giving a good rate. And he also helped me by giving me ideas where to go n places to visit. He also helped on my traveling. I really felt i was in good hands. I never had a staff helping me to this extent. Mr Jai keep up the good work and attitude.
Thank you Mr Jai for the services rendered during our stay 3days 2 nights. Friendly and responsible enough to take risk for the guest like our case. He helped to call the airport for our lost item and getting it for us ready for collection upon our departure. Truly blessed to meet him and got him. Aqueen should employ more staff like him which is efficient and responsible up to the extent of tackling issues which doesn't concern the hotel. Thank you Mr Jai for the help and making our day from sad to happy. God bless you.
